MAXIWORKSHOP

You are invited to experience a stimulating TMI MAXIWORKSHOP on...

Branded Customer Service

Going beyond generic customer service to the delivery of your unique customer experience

Presenter: George Aveling
CEO of TMI Consultancy Sdn Bhd

A half-day workshop for senior decision makers who are responsible for shaping the culture of their organizations to build bottom line results

COMPLIMENTARY (BY INVITATION ONLY)

9:00 a.m. - 1:00 p.m.
Wednesday, 18 August 2010
Boulevard Hotel, Mid Valley, Kuala Lumpur

For more information on these workshops, please refer to the brochure attached. Click here for PDF brochure

 

A Complaint Is A Gift

How to maintain customer satisfaction when there is a service breakdown

Presenter: Rajes Singam, Senior Consultant of TMI Consultancy Sdn Bhd

A half-day workshop for human resource managers, learning & development managers and training managers

COMPLIMENTARY (BY INVITATION ONLY)

2:00 p.m. - 5:00 p.m.
Wednesday, 18 August 2010
Boulevard Hotel, Mid Valley, Kuala Lumpur

For more information on these workshops, please refer to the brochure attached. Click here for PDF brochure