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Engaged People : Leadership essentials
Creating leaders who motivate, inspire and build energized organisations Value Add: Many people in supervisory or management positions get promoted to their jobs by being very good at what they do. Leadership and management require a completely different set of skills to enable people to get things done through others. However, very few have received any formal input on the skills of managing people. TMI’s focus is to help people from supervisory to middle management positions to be effective leaders and managers. Leaders energise and motivate, managers get things done. Leadership Advantage Solutions Overview TMI leadership programs that help to increase organisational performance are:
Measurement Tools
Emotionally Intelligent Leadership How to get the best out of yourself and others “The rules for work are changing. We’re being judged by a new yardstick, not just how smart we are but also how well we handle ourselves and each other” – Daniel Goleman, “Working with Emotional Intelligence”. Smart managers don’t necessarily make good managers. We live in the world of emotions. Motivation, initiative and loyalty are all driven by how we feel. Some good managers understand this, but most are focused only on the “hard side” of business ie performance, numbers and facts. They often do not have the self awareness or the skills to focus on the “soft side”. The result is people that are driven hard who do not bring their hearts to work. Studies have shown that emotional intelligence accounts for up to 80% of effectiveness as managers. The good news is that Emotional Intelligence can be improved. It is estimated that over 70% of organisations fail to deliver on their strategy, with the number one reason being ineffective leadership failing to adequately mobilize and engage employees. The focus of this training program is to help managers improve their personal and inter-personal effectiveness by improving Emotional Intelligence. It will help them get more out of themselves and out of others. The impact of such skills is profound across all aspects of business life; working in teams, relations with a customer, appraisal and closing the deal. Each participant will complete an on-line Emotional Quotient assessment which will form the benchmark for personal understanding and improvement through this course. Course Duration: 2 days
Leading To Win in a Global Enterprise Essential leadership competencies for companies with a global outlook This 3-module development program has been successfully run by TMI for General Motors-Opel across Europe. The program describes what one needs to do in order to become a successful leader in an international environment. The program provides each participant with inspiration as well as ideas, tools and practical methods to mobilise everyone's energy for the success of the company. The aim is to provide a basic understanding to the participants of how to guide and manage employees effectively and efficiently. This program consists of 3 development modules: Leadership 1 (2-3 days) – Challenge for Managers and Leadership Fundamentals
Leadership 2 (2 days) – Professional Application of Leadership Styles and Roles in Daily Management
Leadership 3 (2-3 days) – Leadership Personality and Managing Performance
Course Duration: 8 days in total. Individual modules may be selected.
Heart Work – Emotional Intelligence (EI) Create the high performing organisation by unleashing the energy of your people In order to survive or grow, organisations have to compete for competent employees who bring their best in whatever they do - in other words, employees who put their Hearts to Work. An organisation that attracts the best people and inspires them to perform their best is not only professionally competent but also emotionally competent. This program helps individuals and organizations to build personal and organisation effectiveness by developing and applying Emotional Intelligence to build a culture where managing beyond the bottom line is recognised as a critical prerequisite to achieving bottom line results. This workshop can be followed by individual coaching of participants. This training program is about achieving better results for individuals, teams and organisations. Heart Work is based on TMI’s many years of experience from working with culture change in different organisations all over the world. This workshop focuses on giving participants the self awareness, knowledge and skills to grow their engagement levels within their organisations for higher performance and productivity. Course Duration: 1-2 days
Skills to improve employee performance and effectiveness How well are your people performing? How do you manage your top performers? How do you manage your average performers? What about your low performers? One approach does not work for all types of employees when it comes to performance management! Robust performance management creates an opportunity to make real and measurable differences in organisations. As a result of attending this program, participants will:
Lead their subordinates to continuously grow individual and team performance. Course Duration: 1-2 days
Getting results through on-the-job workplace feedback and guidance The best way to learn is to get immediate feedback! This naturally should occur in the workplace. This presents major opportunities for supervisors, managers and leaders to improve employee performance. At present, these skills are often lacking in the workplace, leading to sub-optimal performance. This workshop is a highly participative learning program. It is designed to help managers develop the ability to communicate with team members in a way that leads to performance improvement and alignment with the organisation’s strategic objectives and business goals. The program will also help managers realise that performance coaching can be one of their most challenging roles but rewarding roles. The goal is not only to help team members achieve more in practical terms, but to feel better about their work and, therefore, feel more committed to their organisation. Different levels of performance require different approaches to coaching. Participants will be given practical skills to coach for the 3 different levels of performance – below average, average and above average. Course duration: 2 days
Developing winning teams Did you know that a well-organised team of people built a 3 bedroom house in the US in just 1 hour 45 minutes? This is the power of teams in action! This training program aims to enable both leaders and team members to take an active part in the development of the teams they are involved with. The best teams have a common objective, share a clear vision, a positive attitude and a commitment to achieving success. The program encourages individual team members to communicate with each other more effectively and to challenge long established systems or working methods. The result is a more flexible working pattern and a stronger team, improved team productivity, higher morale, less stress, strategies for continuous team improvement and an Action Plan you can begin to implement. Course Duration: 2 days
How to Build a Recognition Culture Tapping into basic human needs to create high performance People join organisations and then they leave bosses. If your managers do not know how to create a positive, high energy environment, where good performance is recognised privately and publicly, this course is for them. Good managers – those who recognise the importance of leadership – know that people have a need to feel a sense of purpose. They need to feel valued. This practical program is packed with the what, when, who and how of recognition in the workplace. It will give you many ideas on how to build a positive climate in your section through positive reinforcement. Course Duration: 1 day
Effective Delegation to Achieve More How to achieve more through your people, reduce work overload and motivate your team at the same time Delegation is an essential skill for managers and team members, yet many fail to delegate successfully. You will discover the key elements of effective delegation, assess your own strengths and weaknesses in this area and develop strategies for producing results. You will also learn how to delegate efficiently while improving others' competencies. As a result of this course you will increase your effectiveness and increase the morale of the people under you.
Learn how to present confidently and persuasively to colleagues and clients Even the best ideas will be wasted unless they can be communicated with impact. This means making sure that your messages are clear, concise and memorable. It also means equipping yourself with the skills you need to deliver an outstanding presentation performance. This program goes far beyond the basics and includes in-depth analysis, one-to-one coaching and a video record of your progress. Course Duration: 2 days
Facilitation Skills for Managers Learn how to lead effective meetings, workshops and training sessions If you have ever been tasked with leading a training course, running a workshop or chairing a meeting, you will know only too well that trying to manage an agenda as well as the participants, can be a challenge. Facilitation is all about making things easy. This 2-day program takes an in-depth look at the mechanics of facilitation – what is happening, when, and how you handle it. From fielding difficult questions that can leave you exposed, to handling very different people who might appear to want to ruin your day, Facilitation Skills for Managers gives you the skills and confidence to tackle anything! Course Duration: 2 days
How to negotiate successfully and create meaningful business relations We negotiate all the time! We negotiate in our families, we negotiate at work, we negotiate with customers and suppliers. The aim is to achieve a positive outcome that benefits us and maintains positive relationships. This course will give participants the skills to achieve this. The program enables individuals to diagnose the negotiation process, identify desired outcomes and prepare more effectively to achieve them. Participants are able to take control of strategies and manage the negotiating time purposefully. Eventually, the aim is to help each negotiating individual obtain meaningful concessions and secure lasting agreements.Course Duration: 2 days
How to Increase Your Effectiveness by Using Your Brain More Effectively Everyone can benefit from improving their ability to think creatively and innovatively, increasing the speed at which we read and digest information, improving the way in which we generate, structure and organise our thoughts and ideas, increasing the amount of information we can retain, and improving our long term memory. In the four modules of Brain Power, we explore and develop participating individuals’ creative and innovative thinking skills, we help improve their memory and reading ability. The program aims to increase the individuals’ potential by accessing the power of the brain that often lies dormant! Brain Power is a real ‘Wake Up’ for the overworked brain. Course Duration: 2 days
The Art of Connecting with People An essential skill for success in life Why is it that some people feel confident when speaking, interacting and communicating with others? These people stand out. They are confident communicators. They use their skills to get along better with other people. They have better promotional prospects. This course is for people who are not as confident as they would like to be when interacting with colleagues, suppliers or customers. They may be relatively junior employees, or people who have not acquired the skills of confidence in communication. The starting point is the individual’s ability to connect with other people. Connecting starts with building rapport, an important people skill that builds confidence in your personal and professional life. It’s about having people feel comfortable with you - and you feeling comfortable with others. In this program, we will work at two levels – the level of self confidence, and the level of skills. Course Duration: 2 days
Personal Emotional Quotient Meter For the individual : A TMI on-line tool designed to accurately assess and develop people’s Emotional Intelligence. Emotional intelligence (EQ) is tactical intelligence, which is important for day to day functioning. The research shows that people with highly developed emotional and social capacity are more successful in all aspects of their life. The Personal EQ MeterTM (PEQM) is an on-line test developed by TMI. The PEQM measures 15 critical components of emotional intelligence within the 5 main areas:
The PEQM is administered in conjunction with a comprehensive workbook and full consultation feedback from a TMI emotional intelligence specialist. The PEQM Workbook provides an introduction to the concept to develop a better understanding of its role and how to develop each EQ competency. The PEQM is recommended for people in management and leadership positions. Those who participate in the PEQM will benefit greatly from TMI’s Emotionally Intelligent Leadership course.
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