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Date
Title/Description
Document
December 2008
Back by Popular Demand
2-day workshop: A Complaint Is a Gift, 23 & 24 Feb 2009
October 2008
2-day workshop: Power Innovation for Profitability Growth: Dr Richard D. Brynteson
September 2008
International Seminar: Book Now! Best-selling author and service guru: Dr Janelle Barlow, TMI USA
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